Shipping policy
Shipping Policy
At Lensadda, we aim to deliver your orders quickly, safely, and efficiently. Please read our shipping policy below to understand how your order will be processed and delivered.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
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Standard Delivery: 4–7 business days across India
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Delivery time may vary depending on your location and courier service availability.
Shipping Charges
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Free shipping may be available on selected orders or promotional offers.
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Any applicable shipping charges will be clearly displayed at checkout before completing the purchase.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to track the status of your shipment in real time.
Delivery Areas
We currently ship orders across India. Delivery availability may vary for remote locations.
Damaged or Incorrect Orders
If you receive a damaged or incorrect product, please contact our support team within 48 hours of delivery with photos of the product and packaging so we can assist you with a replacement or solution.
Contact Us
If you have any questions about your shipment, please contact our customer support team and we will be happy to assist you.